1. Introduction
Here are answers to the most frequent questions from service providers on Trashstache.
2. General
| Question | Answer |
| Is Trashstache free for vendors? | Free to join — commission applies only to completed orders. |
| How long for approval? | Usually 24–48 hours. |
| Can I work in multiple cities? | Yes, list your service radius in settings. |
3. Orders & Payments
| Question | Answer |
| When do I get paid? | After marking order “Completed” — released within 3–5 days. |
| Is there a minimum withdrawal? | Yes — displayed in Withdraw tab. |
| Can I receive cash payments? | No — all payments go through Trashstache for security. |
4. Cancellations & Refunds
| Question | Answer |
| Customer cancelled last minute — do I lose money? | If within 12 hours of service, refunds are reviewed individually. |
| How do I approve refunds? | Dashboard → Orders → Refund. |
5. Marketing & Ratings
| Question | Answer |
| How can I increase visibility? | Stay active, add photos, earn good reviews. |
| Can I reply to reviews? | Yes — Dashboard → Reviews → Reply. |
6. Technical
| Question | Answer |
| Site loading slowly? | Clear cache / use Chrome. |
| Forgot password? | Click “Forgot Password” on login page. |
🧾 Summary
| Category | Topics |
| General | Joining & approval |
| Orders | Payout & withdrawals |
| Refunds | Policies & process |
| Marketing | Visibility tips |
| Technical | Login & browser issues |