Welcome to the Trashstache Help Center
At Trashstache, we’re committed to making your home service experience smooth and stress-free. Whether you’re a customer booking a service or a vendor offering your expertise, our support team is here to help you every step of the way.
Contact Us : (540) 558-5894 or let us call you.
Need Any Help?
Contact our support team — we’ll reply within 24 to 48 hours.

Booking & Payment
Booking a Service
Payments & Checkout
Scheduling & Calendar
Service Delivery

Privacy, Safety & Discounts
Privacy & Data Protection
Safety Tips for Home Visits
Promo Codes & Discounts
Homeowner FAQ

Onboarding
Becoming a Vendor on Trashstache
Setting Up Your Vendor Profile
Uploading Services & Pricing
Managing Availability & Booking Slots

Orders, Payments & Reviews
Understanding Orders & Bookings
Getting Paid
Refunds & Cancellations
Reviews & Feedback

Settings, Policies & Promotion
Store Settings
Compliance & Platform Policies
Marketing & Promotions
Vendor Troubleshooting Guide
Vendor FAQ
FAQS
Answers to commonly asked questions from the experts on Trashstache.
Trashstache is your local marketplace for home services. We connect you with trusted professionals in your area who can help with everything from lawn care and cleaning to repairs and installations.
Simply browse the category you need (e.g., Plumbing, Lawn Care, Cleaning), choose a service provider, and request a booking through our platform. You’ll get confirmation details directly.
Yes. We screen all providers for experience, reliability, and customer satisfaction. Many categories also allow you to view ratings and reviews from past customers.
Most services are paid directly through Trashstache for secure transactions. Some providers may also accept cash or card on-site, depending on the category.
You can cancel or reschedule directly through your Trashstache account. We recommend giving at least 24 hours’ notice to avoid any cancellation fees (varies by provider).
Your satisfaction is important. If you experience an issue, contact us through the support section of the platform. We’ll work with you and the provider to resolve it quickly.
Yes. You can schedule as many services as you need, even across different categories. Many customers bundle services (e.g., house cleaning + lawn care) for convenience.
This depends on the service type. For some (like interior cleaning), yes. For others (like lawn care), you may not need to be home. Always check with your provider during booking.
Yes. Many categories have providers available for same-day or next-day bookings. Emergency services (like plumbing or electrical issues) are marked clearly.
If you’re a professional looking to offer services, visit our “Become a Provider” page to apply. Once approved, you’ll gain access to local customers searching for your services.