Service Warranty or Follow-Up Work

1. Introduction

Many services include a limited warranty or satisfaction guarantee, depending on the vendor.
Trashstache provides the framework for follow-ups — vendors specify exact terms in their store policy.

2. How to Check If Warranty Applies

1. Visit the Vendor’s Store Page.
2. Scroll to Policies → look for “Warranty” or “Follow-Up Service.”
3. Common types include:
   • 7-Day Rework (e.g., cleaning, small repairs)
   • 30-Day Maintenance Window (e.g., installations)
   • Satisfaction Guarantee (free adjustment if not as described)

💡 Always review warranty terms before checkout — each vendor manages their own policy.

3. How to Request a Follow-Up

1. Go to Dashboard → Orders.
2. Select your completed order.
3. Click Request Warranty / Follow-Up.
4. Describe the issue clearly (include photos if relevant).

The vendor will respond with available dates or instructions.

4. Escalating a Warranty Issue

If a vendor refuses to honor a posted warranty:

• Contact contact@Trashstache.com
• Include:
  • Order ID
  • Screenshot of vendor’s warranty statement
  • Description of the issue

Trashstache will review and mediate.

🧾 Summary

Action	Where	Response Time
Check Warranty	Vendor Store → Policies	Before booking
Request Follow-Up	Dashboard → Orders	Within 48 hrs
Escalate	contact@Trashstache.com	Reviewed in 2–3 days

💬 Final Note

Trashstache holds every pro to their posted promises.
If your vendor offers a warranty, it’s backed by our system — ensuring you never pay twice for unfinished or faulty work.